Encouraging Relaxation for Patients and Staff in a High-Tech Environment

Abstract 

The noise, lights, and tension of the modern hospital environment create stress for staff and patients alike. This article describes the efforts of nurses at the University of Virginia Health System, Interventional Radiology Department to create an oasis of calm and caring in the midst of a hectic, high-tech environment. Interventions evaluated included trial of a “quiet room,” educating nurses on relaxation and guided imagery techniques and purchase of MP3 players with relaxation music/exercises loaded. Anecdotal feedback from patients and staff, and a sustained increase in patient’s satisfaction scores indicate the effectiveness of these interventions.

Keywords: Environmental stress, Relaxation, Music